Terms of service

AFTERSIX RETURN & REFUND POLICY

We want you to love your AfterSix eyewear. Because of the nature of our products, we do not accept returns or exchanges and all sales are considered final, except where required by applicable law.

That said, if your pair isn’t quite right for you, we still want to help.

STORE CREDIT & NEW ORDER DISCOUNTS

If you’re unhappy with your purchase, contact us within 14 days of delivery.

Depending on the circumstances, we may offer:

  • Store credit toward a future AfterSix purchase, or

  • A discount on a replacement or new order

Store credits and discounts are issued at our discretion and cannot be exchanged for cash or refunded to the original payment method.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery and include:

  • Your order number

  • A brief description of the issue

  • Photos of the product and packaging

Once reviewed, we’ll work with you to make it right, which may include a replacement, store credit, or refund when appropriate.

NON-REFUNDABLE ITEMS

We do not provide refunds for:

  • Change of mind

  • Fit or style preference

  • Items damaged after delivery

  • Normal wear and tear

  • Lost or stolen packages marked as delivered by the carrier

SHIPPING COSTS

Original shipping charges are non-refundable. Any shipping costs associated with a replacement or new discounted order may be the responsibility of the customer unless the original product was damaged, defective, or incorrect.

NEED HELP?

We’re always happy to help.

If you have an issue with your AfterSix order, contact our customer support team with your order number and we’ll find the best solution available.

AFTERSIX
Wear It After Six.