Shipping policy

AFTERSIX SHIPPING POLICY

ORDER PROCESSING

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been shipped, you’ll receive a confirmation email with tracking information when available.

During product launches, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

SHIPPING TIMES

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates are:

  • United States: 3–7 business days

  • International: 7–21 business days

These are estimates only and are not guaranteed.

Shipping carriers, customs, weather, holidays, and other factors outside our control may cause delays.

SHIPPING RATES

Shipping costs are calculated and displayed at checkout unless a free shipping promotion applies.

From time to time, AfterSix may offer free or discounted shipping as part of a promotion.

TRACKING

If tracking is available for your order, you’ll receive the tracking number by email once your package ships.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

AfterSix is not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

LOST OR STOLEN PACKAGES

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If your tracking shows that your package has been delivered but you cannot locate it, we recommend:

  • Checking around the delivery location

  • Asking household members or neighbors

  • Contacting the shipping carrier directly

AfterSix is not responsible for packages that are lost or stolen after being marked as delivered by the carrier.

That said, if you experience an issue, please contact us and we’ll do our best to help.

DAMAGED PACKAGES

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the packaging

  • Photos of the damaged product

We’ll review the issue and determine the best available solution.

INTERNATIONAL ORDERS

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These fees are not included in the product or shipping price unless specifically stated at checkout.

AfterSix is not responsible for delays caused by customs processing.

Customers are responsible for complying with any import regulations applicable in their country.

REFUSED OR UNCLAIMED PACKAGES

Packages that are refused, unclaimed, or returned to us may be subject to additional shipping charges.

Original shipping fees are non-refundable unless required by applicable law.

SHIPPING DELAYS

While we work to get every AfterSix order to you as quickly as possible, delivery delays can occasionally happen.

We are not responsible for delays caused by shipping carriers, customs, weather, natural events, transportation disruptions, or other circumstances outside our reasonable control.

QUESTIONS ABOUT YOUR ORDER?

If you have any questions about shipping or your order, contact our customer support team and include your order number so we can help you faster.

AFTERSIX
Wear It After Six.

Last updated: August 2026